☎ 01264 590462  |  Longparish, Hampshire  |  Open Daily from 12 noon

Privacy Policy

How we look after your personal information

Last updated: 8 March 2026

1. Who We Are

The Cricketers Inn (“we”, “our”, “us”) is a pub and restaurant located at Longparish, Hampshire, SP11 6PB. We are the data controller responsible for your personal data.

Contact details:
The Cricketers Inn
Longparish, Hampshire, SP11 6PB
Phone: 01264 590462
Email: contactthecricketersinn@gmail.com

2. What Information We Collect

We may collect and process the following personal data:

  • Contact information: name, email address, phone number — when you make a reservation, send us a message, or subscribe to our newsletter.
  • Reservation details: date, time, party size, dietary requirements, and any special requests.
  • Communication records: the content of emails or messages you send us.
  • Technical data: IP address, browser type, device information, and pages visited — collected automatically via cookies when you use our website.
  • Marketing preferences: whether you have opted in to receive our newsletter or promotional communications.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process reservations: confirming and managing your table bookings.
  • To respond to enquiries: replying to messages sent via our contact form, email, or phone.
  • To send marketing communications: newsletters, event updates, and seasonal offers — only where you have given your consent.
  • To improve our website: analysing how visitors use our site so we can make it better.
  • To comply with legal obligations: where the law requires us to process or retain your data.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Consent: for marketing communications and non-essential cookies. You can withdraw consent at any time.
  • Contractual necessity: to fulfil a reservation or respond to your enquiry.
  • Legitimate interests: to operate and improve our business and website, where this does not override your rights.
  • Legal obligation: where we are required by law to retain or share information.

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your information with:

  • Service providers: such as our website hosting provider, email provider, or reservation system, who process data on our behalf.
  • Legal authorities: if required by law, regulation, or legal proceedings.

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

6. How Long We Keep Your Data

  • Reservation data: retained for up to 12 months after your visit, then deleted.
  • Contact form enquiries: retained for up to 12 months, then deleted.
  • Newsletter subscriptions: retained until you unsubscribe.
  • Website analytics data: retained in anonymised form for up to 26 months.

7. Cookies

Our website uses cookies to ensure it functions properly and to understand how visitors use the site. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: ask us to correct inaccurate or incomplete data.
  • Right to erasure: ask us to delete your personal data (“right to be forgotten”).
  • Right to restrict processing: ask us to limit how we use your data.
  • Right to data portability: request your data in a structured, machine-readable format.
  • Right to object: object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at contactthecricketersinn@gmail.com. We will respond within one month.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. social media platforms, mapping services). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first at contactthecricketersinn@gmail.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ico.org.uk
Helpline: 0303 123 1113